Grievances

Grievances

Health Net Federal Services (HNFS) recognizes beneficiaries and providers have questions about the changes in the TRICARE West Region that took effect Jan. 1, 2025. As the outgoing contractor, HNFS no authority or jurisdiction over TriWest Healthcare Alliance, the TRICARE West Region contractor as of Jan. 1, 2025. Here are some options available to you to have your voice heard: