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Distance-Eligible Veteran Care Coordination to Transfer to VA

Tuesday, July 3, 2018

Effective July 3, 2018, the U.S. Department of Veterans Affairs (VA) will assume care coordination for mileage-eligible veterans, also referred to as distance-eligible veterans, who seek care under VA's Veterans Choice Program (VCP). Providers and veterans can visit VA’s website, www.vets.gov/facilities, to locate the appropriate phone number to the veteran’s local or assigned VA health care facility. (Select "Health" under "Facility Type" when searching for a facility.) Distance-eligible authorizations approved prior to July 3, 2018 remain valid.

Health Net Federal Services, LLC will continue to assist all other VCP-eligible veterans with appointment scheduling for dates through Sept. 30, 2018. Our scheduling team will not schedule any appointments for veterans that occur on or after Oct. 1, 2018.

Beginning Oct. 1, 2018, all scheduling will transition to the veteran’s local VA health care facility.