Request Access to Government Portal

The www.tricare-west.com government portal requires users to have a website account with specific access rights to the tools needed. The available tools are listed below, along with links to the specific access request forms. Submittal instructions are included in each form.

Examples of visitors who may wish to have access to the government portal include military hospital (MTF) staff, Defense Health Agency (DHA) staff, BCACs/DCAOs, JAG, TRICARE advocates and Health Benefits Advisors.
 

Information Warehouse (Request Access)

• Data summaries and analytical reports
• Reference materials, including data dictionaries, cheat sheets, training guides and forms
• News and updates from Analytical Services
• Business Objects users: Data Warehouse access, including Standard Query library

Customer Service (Request Access)

• Omni (THP Customer Service and BCACs/DCAOs)
• Patient eligibility
• Patient claim status
• Patient TRICARE Explanation of Benefits (TEOB)
• Patient other health insurance (OHI)
• Patient authorization and referral status
• Call Monitoring (THP Customer Service)
• Active Duty Workload Tool