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Francis. E. Warren Air Force Base: Referral Waiver in Effect

Wednesday, December 2, 2020

Due to COVID-19 impacts to staffing at the 90th Medical Group F.E. Warren Air Force Base in Wyoming, the Defense Health Agency (DHA) is temporarily waiving referral requirements for dependents, retirees and retiree dependents enrolled to the 90th Medical Group. This waiver is in effect Nov. 19, 2020 through Jan. 4, 2021. 

That means: 

  • TRICARE Prime dependents, retirees and retiree dependents assigned to the 90th Medical Group may contact you directly, without a referral, to set up an appointment for care.
  • You do not need to submit referral requests to Health Net Federal Services, LLC (HNFS) for care that otherwise would require one during the waiver period; however, authorization requirements for certain procedures still apply (see below).  
  • Patients will not incur Point of Service charges for covered services. (We are automatically adjusting affected claims that already processed. You do not need to contact us to ask for a claims adjustment.)  

This referral waiver does not apply to services that require prior authorization, including inpatient care, applied behavior analysis (ABA) services, laboratory developed tests (LDTs), and Extended Health Care Option (ECHO) services. Visit our Prior Authoriization, Referral and Benefit Tool for information on services that may require authorization.

DHA will continue to monitor this situation and as conditions change, updates will become available.