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The Autism Care Demonstration and Moving

Health Net Federal Services, LLC (HNFS) can help in the transfer of applied behavior analysis (ABA) services across regions should you move, such as due to a Permanent Change of Station (PCS).

Moving from West (HNFS) to East (Humana Military):

  1. Contact our Autism Care Demonstration (ACD) customer service team to notify us of your move date and request ABA-related documents previously submitted to HNFS be transferred to Humana Military. We will transfer the documents, including a copy of the ABA referral, the treatment plan and related assessments within 10 business days of the request. 

  2. If you were assigned an Autism Services Navigator (ASN) and move, you remain eligible for an ASN as long as you continue to meet eligibility requirements. 
    • Your ASN will initiate contact with Humana to connect with your East Region ASN and provide a warm transfer and coordination of care for 30 days during the transition. 

  3. If you are not assigned an ASN, you may be eligible for case management services to assist in the process. Case management nominations can be made online or via the ACD customer service line.

  4. Contact Humana Military for more information about receiving ABA services in the East.

 

Moving from East (Humana Military) to West (HNFS):

  1. Contact Humana Military to notify them of your move date and request ABA-related documents previously submitted to Humana Military be transferred to HNFS. Humana Military will transfer the documents, including a copy of the ABA referral, the treatment plan and related assessments within 10 business days of the request. 

  2. After enrollment has been transferred to the West, contact HNFS to request an initial ABA assessment. Please mention whether you have already requested the ABA document transfer from Humana Military. 

  3. If you were assigned an ASN and move, you remain eligible for an ASN as long as you continue to meet eligibility requirements. 
    • Your assigned West region ASN will connect with your East Region ASN and provide a warm transfer and coordination of care for 30 days during the transition.

  4. We will honor valid Humana Military referrals in order to authorize initial assessments while ABA services are being established with West region providers. All beneficiaries who transfer from the East Region must receive a new initial assessment and meet all ACD requirements prior to approval of ongoing care. (Beneficiaries must show as eligible in the West Region before HNFS can authorize services.)


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