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Serving Those Who Serve

Friday, November 1, 2019

Department of Defense – TRICARE®

For over 30 years, HNFS has partnered with the Department of Defense to provide health care services to the men and women who serve, and their family members. Through the TRICARE Program, HNFS currently assists nearly 2.9 million beneficiaries in the TRICARE West Region, including active duty service members, retired, National Guard and Reserve, and family members. HNFS was one of the first companies in the U.S. to develop comprehensive managed care programs for the military and their families.

The TRICARE West Region is comprised of 21 states: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa (except the Rock Island Arsenal area), Kansas, Minnesota, Missouri, (except the St. Louis area), Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas (areas of Western Texas only, including Amarillo, Lubbock and El Paso), Utah, Washington, and Wyoming.


Department of Veterans Affairs – Veterans Choice Program and Patient-Centered Community Care

The U.S. Department of Veterans Affairs (VA) Veterans Choice Program (VCP) and Patient-Centered Community Care (PCCC) program provide eligible veterans access to care through a comprehensive network of community-based providers in 37 states, and the District of Columbia, Puerto Rico and the U.S. Virgin Islands. These programs augment VA's ability to provide specialty inpatient and outpatient health care services to veterans. To date, HNFS has ensured over 1.5 million veterans received timely health care in their communities.


Department of Defense – Military & Family Life Counseling Program

For over a decade, HNFS has provided worldwide behavioral health and one-on-one non-medical counseling services through the U.S. Department of Defense Military & Family Life Counseling (MFLC) Program for active duty service members, National Guard and Reserve, and their family members. The MFLC Program provides short-term, problem-solving situational counseling; includes a robust network of credentialed, trained, and program experienced counselors supporting 118 military installations in 21 states, two U.S. territories, and 20 countries.

HNFS provides nearly 35,000 support contacts each week to military members and their families. Military & Family Life Counselors assess risk and make referral into clinical behavioral health services when indicated – counselors possess an expertise in engaging service members and their families in ways that minimize or mitigate stigma. Counselors receive extensive readiness training and orientation to include military cultural sensitivity training.


Occupational Health Services

Occupational Health Services (OHS) works closely with the California criminal justice system and local county officials to provide court-mandated anger management, Driving Under the Influence (DUI) Program, and chemical dependency assessments throughout California where they are licensed and certified by the California State Department of Alcohol and Drugs. OHS has 25 years of experience administering successful programs for court-ordered participants and has over 7,500 clients throughout California via flexible program schedules and payment options, and bilingual capabilities in English and Spanish.